Privacy policy

Last updated: October 2026

Saveware Professional Contractors Limited ("we", "us") is responsible for the personal data you share with us through this website. We process it in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

What we collect

Your name, email address, phone number and delivery address when you place an order or create an account.
Details of the products you buy.
Payment details, which are handled directly by our payment provider. We never see or store your full card number.
Basic technical information such as your browser type, used to keep the website secure and working.

Why we use it

To process and deliver your order, and to handle returns (performance of a contract).
To answer your questions (legitimate interests).
To meet our legal obligations, such as keeping tax records.
To send you marketing emails, only if you have agreed. You can unsubscribe at any time.

Who we share it with

We share only what is needed with trusted providers who help us run the shop: our website hosting and security provider, our database provider, our payment provider, and delivery companies. Where an order includes items from another seller on our marketplace, we share your delivery details with that seller so they can send your items. We never sell your personal data.

How long we keep it

We keep order records for six years to meet UK tax law. Other data is deleted when no longer needed.

Your rights

You can ask to see, correct or delete your personal data, or object to how we use it, by emailing admin@saveware.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use only essential browser storage, for example to remember the items in your basket. We do not use advertising or tracking cookies.